For years there has been research, debate and studies done on “Experts”, the “Elite” and the “Best of the Best”. What does it take to be a “pro”? What separates the great from the mediocre” Let me keep this simple… The Expert Factors are – 1. Time 2. Full Spectrum Learning 3. Talent And it […]
“Form is temporary. Class is permanent.” When I think of “Class”, I think of Roger Federer. Here’s a man who despite his wins and losses, is always gracious, humble and kind. His playing form may be on or off but that doesn’t change the way he speaks to people, treats people. He is pure class. […]
Customers happiness is not based on the quality of your product! Nope… in fact, it’s not even based on whether it works or lasts. When a customer buys, they buy because you promised them something. A benefit or a payoff in exchange for the money they parted with. If you deliver on those expectations, you […]
Is discipline is the single most important quality in life? To form habits requires discipline. To build a great business requires discipline. To carve a great body requires discipline. Action is important, but discipline implies repetition. And the ability to repeat the necessary steps again and again requires constant discipline. Discipline has two key factors […]
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Your business is much like a child. You can want it to have your personality, your beliefs and values. You can work hard trying to shape it’s culture, but like a child, a growing enterprise will take on a personality of its own. And to truly thrive, you must accept that this is how it […]
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